FAQ

What is the shelf life of your skincare products?

Our skincare products typically have a shelf life of 12 to 24 months. Please check the packaging for specific expiration dates.

Yes, our products are formulated to be suitable for a variety of skin types, including sensitive, oily, dry, and combination skin. Please refer to the product descriptions for specific recommendations.

Store your skincare products in a cool, dry place away from direct sunlight. Ensure the lids are tightly closed to maintain their efficacy.

Toggle ContentNo, we are committed to cruelty-free practices and do not test any of our products on animals.

All our products are safe to use during pregnancy, unless the night cream because it contains retinol which is not safe to use during pregnancy, please consult the directions of use of each product.

We offer a 3-day return policy for unused products in their original packaging. Please see our Return and Refund Policy for more details.

Orders are typically processed within 1-2 business days and shipping times vary depending on your location. You will receive a tracking number once your order has been shipped.

Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination

Yes, once your order is shipped, you will receive an email with a tracking number to track your order.

You can reach our customer service team at info@tillitlaboratory.com / 00971558934779 for any inquiries or assistance.